Sales Policy
Effective Date: 10/12/2024
Welcome to Winston Heritages! By making a purchase on our website, winstonheritages.com, you agree to the following Sales Policy. This policy outlines the terms and conditions of purchasing watches from our online store.
Product Information & Availability
At Winston Heritages, we strive to provide accurate and up-to-date information regarding all of our products. However, we cannot guarantee the availability of every item listed on our website. In the event that a product is unavailable after an order has been placed, you will be notified promptly and given the option to cancel your order or choose an alternative product.
Pricing
All prices displayed on our website are in US dollars and include applicable taxes. Prices are subject to change at any time without prior notice. Any promotions, discounts, or special offers will be clearly marked and are valid for a limited time, while supplies last.
Order Process
When you place an order with us, you will receive an email confirming that we’ve received your order. Please review your order details carefully to ensure everything is correct. Orders are processed within 1-2 business days, excluding weekends and holidays.
Payment
We accept various payment methods, including credit cards, debit cards, and other secure online payment systems. Your payment will be processed at the time of purchase. By providing your payment details, you represent and warrant that you are authorized to use the payment method selected.
Shipping & Delivery
Orders are typically shipped within 1-2 business days. Delivery times may vary depending on your location and the shipping method selected at checkout. Shipping fees are calculated at the time of purchase and may be subject to change based on your delivery address.
Note: Please ensure your shipping address is correct before submitting your order. We are not responsible for delays or errors caused by incorrect or incomplete shipping information.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If you are not happy with your item, you can return it within 30 days of receiving your order, provided the product is unused, undamaged, and in its original packaging. For more information, please refer to our Return and Refund Policy.
Sales Tax
Sales tax will be applied to all orders based on the applicable rate for your shipping address. The total tax amount will be clearly displayed at checkout.
Order Cancellation
Once an order is placed, it is processed promptly. If you wish to cancel an order, please contact us immediately at contact@winstonheritages.com. We will do our best to accommodate your request, but once the order has been processed or shipped, cancellation may not be possible.
Customer Service
If you have any questions about your order or our products, feel free to contact us at:
- Email: contact@winstonheritages.com
- Phone: (516) 546-8613
Thank you for shopping at Winston Heritages. We appreciate your business!